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Help Center

Support that keeps you trading.

Search help articles, troubleshoot bot issues, and learn the tools that power Binance Futures Bot.

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Basics Quick answers Setup

FAQ

Fast answers to the most common questions, from basic setup to advanced features.

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Onboarding API keys First bot

Getting Started

Connect an exchange, set up your first bot, and learn the core settings.

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Bots Strategies Automation

Trading Bots & Features

Learn bot modes, strategy tools, DCA, trailing orders, and more.

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API OAuth Permissions

Exchange & API Issues

Fix connection errors, permissions, and common API limitations.

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Positions Performance Tracking

Portfolio Management

Track positions, performance, and balances across exchanges.

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Errors Logs Fixes

Trading Errors & Troubleshooting

Common trade errors, failed orders, and stability checks.

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Billing Plans Invoices

Subscriptions & Payments

Plans, billing, invoices, refunds, and upgrades.

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Signals Templates Tools

Marketplace

Signals, strategies, templates, and tools from the community.

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Security 2FA Access

Account Management & Security

Passwords, 2FA, sessions, and account safety best practices.

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Seller Publishing Growth

Marketplace Sellers

How to publish strategies and grow a subscriber base.

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Mobile Notifications Tracking

Android & iOS Apps

Use the mobile app to monitor bots and positions on the go.

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Affiliate Partner Referrals

Partnerships

Affiliate and partner program details and rules.

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API Developers Integration

API Developers

Technical docs for integrations and advanced usage.

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Contact Help 24/7

Customer Support

Contact options and response expectations.

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Choose a license plan

Pick a timeframe that matches your trading routine.

1 Month

39 USDT
  • Full platform access
  • Tools + guides
  • Support included
Select plan

3 Months

94 USDT
  • Full platform access
  • Tools + guides
  • Support included
Select plan

6 Months

170 USDT
  • Full platform access
  • Tools + guides
  • Support included
Select plan

12 Months

247 USDT
  • Full platform access
  • Tools + guides
  • Support included
Select plan

Contact support

Email

Use email for account and billing topics. Include your account email and a clear issue summary.

Email support

Telegram

Use Telegram for quick questions and setup guidance.

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Still stuck? Start with Get Started, then check Tutorials and Documentation.

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Frequently asked questions

A Binance trading bot connects via API keys, monitors market conditions, and places orders based on rules you configure (TP/SL, sizing, filters).

It depends on your strategy (Grid, DCA, Trend). Prioritize transparent logs, risk controls, and testability.

There is no universal best. The best bot is the one that matches your risk profile and can be validated with real data.

They automate execution while platforms provide strategy tooling, monitoring, and reporting through exchange APIs.

Central control, multi-exchange workflow, automation features, and performance tracking in one interface.

Yes. Configure triggers, exits, stop-loss rules, position sizing, and safety limits according to your system.

Yes, if you start with paper trading and strict limits. Automation does not remove risk.

Usually no. Most platforms provide UI-based configuration for strategies and safety rules.

Track PnL, drawdown, win rate, and per-strategy stats. Always keep an audit log of bot actions.

Yes: volatility, slippage, API misconfiguration, and strategy failure. Risk management is mandatory.