Privacy and Data Protection Statement

1. Privacy policy

1.1 Who we are

Binance Futures Bot (Company, we, us, our) operates the platform available at https://binancefuturesbot.com. We respect your rights to data protection when we collect, store, transfer or access your personal information.

1.2 Scope of this statement

This Privacy and Data Protection Statement explains how we collect, use, process and disclose personal data through our website, dashboard and trading automation tools. It applies when you browse our https://binancefuturesbot.com pages, create an account, connect exchanges, use bots or interact with our analytics and volume-driven market tools.

1.3 Age and capacity

By visiting our site or using our services you confirm that you are at least eighteen (18) years old, have the legal capacity to agree to this Statement and consent to the data practices described here.

1.4 What this document covers

In particular this Statement describes:

• the types of personal data we collect and the sources of that data;
• the purposes for which we collect, use and disclose personal data;
• how and when we share data with third parties; and
• how we protect data and which rights you have under applicable law.

1.5 Changes to this Statement

We may update this Statement from time to time. When we do, we will post the most recent version on this page and may also notify you by email or via in-app notifications. Your continued use of the platform after such changes means you accept the updated Statement.

1.6 Applicable law

We will comply with applicable data protection laws, including where relevant the European Union General Data Protection Regulation (GDPR). Where local rules give you stronger rights than described here, we will apply those local rules.

2. Collection of personal and other information

2.1 Non-personal and technical data

When you use our website or platform, we collect certain technical and usage information that does not by itself identify you directly. This helps us keep the platform secure, stable and responsive for futures traders. Such information may include:

2.1.1 Device information

Data about the device and browser you use, such as browser name and version, operating system and other technical identifiers needed to render charts, order books and real-time market data correctly.

2.1.2 Location and network information

Information such as IP address, country or region and the external page you visited before our site. This is typically collected through analytics tools and security systems to detect suspicious access and performance issues.

2.1.3 Log information

Logs generated by your interaction with the platform, including timestamps, pages visited, error reports, system events and security-relevant actions (for example failed logins).

2.1.4 Account and trading activity data

Once you create an account and connect exchanges, we collect information about your platform usage such as connected accounts, bot configurations, alerts, paper-trading sessions and other activity patterns. We may aggregate this information to generate anonymous statistics; these aggregated datasets do not identify you personally.

2.2 Personal data

We also collect data that can directly or indirectly identify you (personal data). This may include:

• name and contact details (such as email address);
• account credentials you choose to create (excluding passwords in plain text);
• billing or transaction details for paid plans;
• blockchain-related transaction identifiers where relevant to our service; and
• details about your use of connected exchange accounts, such as trading volume, open positions or API key permissions, to the extent needed to run bots and analytics.

Personal data does not include information where your identity has been removed (for example aggregated statistics).

2.3 Consent to collection

By using the platform you explicitly consent to our collection and combination of user-related information, including your communications, support requests and in-app actions, for purposes such as customer support, fraud prevention and platform improvement.

2.4 Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember your preferences and analyse how traders interact with heatmaps, charts and dashboards. Cookies are small text files stored on your device; they do not give us access to files on your device. You can manage cookie preferences in your browser, but disabling some cookies may affect certain functions (for example keeping you logged in).

3. Use of information collected

We use personal data and technical data to provide and improve Binance Futures Bot, always in line with applicable law. Typical purposes include:

• providing access to the website, dashboard and trading automation tools;
• delivering customer support and account notifications;
• optimising page load times, chart rendering and order-book updates across devices;
• monitoring usage for security, abuse detection and performance tuning;
• running risk checks and security controls to protect user accounts and exchange connections;
• adapting features and content based on how traders use bots, alerts and analytics; and
• sending optional surveys or product updates that you can opt out of at any time.

Where we intend to use personal data for a purpose that is materially different from the purpose for which it was collected, we will inform you and, where required, obtain your consent before proceeding.

3.1 Legal bases under GDPR

If you are located in the European Union or another GDPR jurisdiction, we rely on several legal bases for processing your personal data, including:

• performance of a contract when we provide you with account access and trading tools;
• compliance with legal obligations such as accounting and fraud-prevention requirements;
• our legitimate interests in securing and improving the platform; and
• your consent, where required (for example, for certain analytics or marketing communications).

4. Submissions

Information that you choose to send to us on an unsolicited basis (for example feature ideas sent outside the platform) is not guaranteed to be confidential. Our systems are not designed to transmit highly sensitive or secret communications through public web forms. Avoid sending private keys, passwords or other secrets through support channels.

5. Security and retention of personal information

5.1 Security measures

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. These measures may include encryption in transit, access controls, logging and internal policies about how team members can access data.

That said, no system connected to the internet can be guaranteed to be 100% secure. By using our services you acknowledge that residual risk always remains and agree that you understand these limitations.

5.2 Review of measures

We periodically review and update our security practices in light of legal and technical developments, always with an eye on protecting trading activity and connected exchanges.

5.3 Data retention

We keep personal data for as long as necessary to fulfil the purposes described in this Statement or as required by law. When data is no longer needed, we will either delete it or irreversibly anonymise it, in line with our retention rules.

6. Disclosure of personal information

We generally do not disclose personal data except in the following cases:

• to service providers and partners who help us operate the platform (for example hosting, analytics or email providers) and who are bound by appropriate data protection obligations;
• where you have given your consent;
• where permitted or required by applicable law, such as for regulatory reporting or responding to lawful requests from authorities; or
• to investigate or prevent suspected fraud, abuse or security incidents affecting user accounts or connected exchanges.

7. Third-party services and authentication

7.1 Exchange integrations and other providers

Binance Futures Bot connects to external services such as cryptocurrency exchanges and other tools you choose to use with the platform. When you connect such services, certain data may be shared with those third parties so the integration can function (for example orders, balances or market data).

Each third-party service has its own terms and privacy policy. Your use of those services is a separate relationship from your relationship with us, and you should review their privacy practices carefully.

7.2 Authentication and verification services

To improve security we may use third-party authentication or verification providers. This can involve accessing or storing limited data they hold about you, such as verification status or identifiers, to confirm that a login or account action is legitimate.

7.3 International transfers

Personal data may be transferred to and processed in countries outside your own, including outside the European Economic Area (EEA). Where required, we implement safeguards such as contractual clauses to protect your data when it is processed in other jurisdictions.

8. Third-party links and storage

8.1 Links to external sites

Our pages may contain links to external websites or services that we do not control. Those sites operate under their own privacy policies, and we are not responsible for their content or practices. Always review the privacy policy of any external service before sharing personal data there.

8.2 Hosting and cloud providers

We may use international hosting facilities and cloud infrastructure run by third-party providers that adhere to industry-standard security practices. Data may be stored or processed in any location where such providers and their data centres operate, always in line with applicable law.

9. Company transitions

In the event of a business transition such as a merger, acquisition or sale of assets, personal data may be transferred to the successor entity as part of the transaction. Any such transfer will be handled in accordance with applicable data protection laws and with appropriate safeguards.

10. Your rights in relation to personal data

Depending on where you live, you may have certain rights with respect to your personal data, especially if you are in the EU or another jurisdiction with similar rules. These rights can include:

• Access – to know whether we process data about you and to obtain a copy of that data;
• Correction – to request that inaccurate or incomplete data be corrected;
• Erasure – to request deletion of your personal data in specific situations (for example where it is no longer needed or you withdraw consent);
• Restriction – to ask us to limit processing under certain conditions;
• Portability – to receive certain data in a structured, commonly used and machine-readable format and have it transmitted to another controller where technically feasible; and
• Objection – to object to certain types of processing, including direct marketing or processing based on legitimate interests.

We may need to verify your identity before fulfilling a rights request. In some cases we may refuse or limit a request where we are legally required to keep data, where responding would adversely affect the rights of others or where a regulator instructs us not to comply.

If you wish to exercise any of these rights, please contact us using the details in the Contact section. We aim to respond within a reasonable period and in accordance with applicable law.

11. Updates to this Statement

We may revise this Privacy and Data Protection Statement from time to time to reflect changes in the platform, legal requirements or our data practices. The date at the top of this page shows when it was last updated. You should check it periodically to stay informed about how we protect your information.

12. Contact and enquiries

If you have questions about this Statement or want to exercise your data protection rights, you can reach us at:

Email: privacy@binancefuturesbot.com

For general platform questions, license plans or technical support, please use the contact page or visit our About page to learn more about the Binance Futures Bot ecosystem.