FİRMA ADI BURAYA — Ana Sayfa

We’re here for active traders

Whether you manage a single futures account or multiple exchange portfolios, the team behind Binance Futures Bot is available to help with connections, automation setup and platform questions.

  • Help with futures and spot exchange connections
  • Guidance on trading bot configuration and risk controls
  • Questions about market data, position tracking and alerts
Send us a message Learn more about the team

Typical replies within 24–48 hours, with faster responses during trading hours.

How you can reach us

General questions & partnerships

For questions about Binance Futures Bot, integrations or partnership ideas, use the form on this page or email the team. We can walk through how the platform fits your current trading workflow and what is possible with futures and spot automation.

  • Platform overview and capabilities
  • Exchange coverage and futures support
  • Use-cases for individual and team accounts

You can also review the tools first on the Smart Trading page or check supported bots on the trading bots section.

Support for traders

If you already use Binance Futures Bot, mention your primary exchange and which part of the platform you need help with – connections, orders, positions, bots or portfolio view. This helps us route your request faster.

  • Exchange connection or API key issues
  • Futures position tracking and margin display
  • Grid, DCA or signal bot configuration checks

For documentation and quick guides, you can also visit the help materials linked from the About page.

Send us a message

Share a few details about your setup so we can connect you with the right person. Please avoid sending private keys or sensitive security information – we will never ask for that.

We usually reply within 24–48 hours. During high volatility periods response times may vary, but every request is read by a member of the team.

Choose your license plan

Activate Binance Futures Bot for your accounts and keep your bots, alerts and portfolio views running across all supported exchanges. All plans include core futures and spot trading features.

1 Month

39 USDT

Flexible access

  • Full trading terminal
  • Single or multiple exchanges
  • Ideal for testing the platform
Start 1-month access

3 Months

94 USDT

Popular

  • Better value for active traders
  • Room to refine futures strategies
  • Ongoing support for configuration
Get 3-month plan

6 Months

170 USDT

Best value

  • Extended automation and analytics
  • Perfect for systematic trading setups
  • Access to ongoing feature updates
Activate 6-month plan

12 Months

247 USDT

Long-term

  • One year of continuous access
  • All supported exchanges and markets
  • Designed for professional traders
Unlock 12-month access

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Smart management, simple tracking, and a strong toolbox. A great workflow for traders who value clarity and control.

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Frequently asked questions

A Binance trading bot connects via API keys, monitors market conditions, and places orders based on rules you configure (TP/SL, sizing, filters).

It depends on your strategy (Grid, DCA, Trend). Prioritize transparent logs, risk controls, and testability.

There is no universal best. The best bot is the one that matches your risk profile and can be validated with real data.

They automate execution while platforms provide strategy tooling, monitoring, and reporting through exchange APIs.

Central control, multi-exchange workflow, automation features, and performance tracking in one interface.

Yes. Configure triggers, exits, stop-loss rules, position sizing, and safety limits according to your system.

Yes, if you start with paper trading and strict limits. Automation does not remove risk.

Usually no. Most platforms provide UI-based configuration for strategies and safety rules.

Track PnL, drawdown, win rate, and per-strategy stats. Always keep an audit log of bot actions.

Yes: volatility, slippage, API misconfiguration, and strategy failure. Risk management is mandatory.